FAQ

Where are proud to say that all our clothing is 100% made in Brisbane, Australia, where our home studio is also located.

Sarah patternmakes, samples and wear tests all the styles and we have local makers who sew production.

Some of our accessories are sourced from other Australian suppliers who all make their products in Australia also.

We ship orders on Mon-Thurs each week and if your order is received before 11am (AEST) then it will usually be shipped the same day.

All orders are sent using Australia Post and deliveries generally take 2-7 business days. 

If you would like to get your order as quickly as possible we have a flat rate express shipping option of $15 for Australian orders.

You can find information on shipping internationally and extra details on our shipping here...

You sure can. All you need to do is mention you would like a local pickup in the notes when you place your order. We can organise to refund any shipping fees and will email you with our address and organise a time with you to pickup.

As a small business it is easy to make changes to your order if needed.

It is always best to email as soon as possible as we often ship orders same day, but simply reply to your order confirmation if you would like to add anything or change a size etc. 

You can always message or call us during business hours on 0480 276 589 if you prefer too as this is often quicker.

If your change needs additional payment we will simply email you with an order to complete.

No plastic is used for any of our packaging and we have just successfully trialled a home compostable green satchel that we now use for all your orders.

Sarah wraps your orders in recyclable kraft for extra security, with a small amount of masking tape. After removing the tape, everything is able to go into your home compost or worm farm!

A large portion of both the Bestowed and RANT collections are knit fabrics, and almost all of these are 100% Australian made. Our organic cottons, bamboo and merino are the main knits that we have locally made.

Our woven fabrics are sourced from local agents here in Australia and these textiles come from Japan, South Korea and Italy.

Returns are easy to organise and we are happy for you to send back items if they have their tags attached and are unworn.

Just send us an email to returns@sustainablefashion.com.au and let us know what you are sending back and whether you would like to organise an exchange or refund.

Your first exchange is shipped for free though you are responsible for sending items back. Lots of our customers reuse our packaging to post returns which is great to see!

Returns will be accepted within 14 days of your order being received and further details on returns, including our postal address, can be seen here...

It is always worthwhile contacting us if an item is out of stock to see if we will be making it again. If it is in our Clearance section then we will be unlikely to be making more anytime soon, but both RANT and Bestowed have some styles we have been running for many years because of their popularity.

Our Bestowed label is made from only pure organic cottons so the entire range is naturally vegan friendly.

RANT also uses, cotton, bamboo, tencel and cellulose blends which are all vegan friendly. There are however, a range of accessories with silk and we produce a range of merino layers. The wool we source is certified non-mulesed Australian wool which is also made in Australia.

ALL OUR PRODUCTS ARE 100% MADE IN AUSTRALIA

WE USE ONLY NATURAL FIBRES THAT ARE GENTLE ON YOUR SKIN

FEEL GOOD SHOPPING LOCALLY WITH A SMALL FAMILY BUSINESS