All orders delivered in Australia greater than $200 (or $300 Worldwide) are shipped FREE of charge
Flat rate shipping applies for all other orders: in Australia $9.95 ($12 express) or Worldwide $19.95
All parcels require a signature on delivery. Please ensure your delivery address is suitable for receiving your order during business hours. Orders can be collected from your local Post Office if delivery is attempted and no signature can be obtained. Orders will be dispatched the following business day (Monday - Thursday) and can be expected to arrive 2-7 business days within Australia and 5-10 business days outside Australia.
Parcels are delivered using e-parcel and tracking details will be emailed to you.
This can be selected as an option at checkout for Australian customers with a flat rate of $12. Tracking details will be emailed to you.
Deliveries outside Australia are sent using registered post. Basic tracking may be available depending on your country, these details will be included in your shipping confirmation email when your parcel is on its way.
DUTIES AND TAXES
Duties and taxes may be payable by customers for deliveries sent outside Australia. Please check your relevant local authorities for details if unsure.
We are more than happy to accommodate any special requests for deliveries. For example if you have a safe place you wish your parcel to be left without a signature, include this in the notes section of the shopping cart (we are not responsible for any lost items though). You are able to enter a business address during the checkout process for delivery also.
We do have the option to purchase gift vouchers for your friends & family. A code will automatically be emailed to you and you can request a PDF to print that we will email separately, just request this in the notes section. Please note we are also happy to include a handwritten note with a purchase if you wish to send a present directly to someone special. Again include any details as a note and we will get in touch if there are any questions (don't worry we will not include a copy of the invoice with any gifts sent).
Please type any notes with your order before proceeding to PayPal as we may not see your request if typed when logged into PayPal. Please also check your delivery address is correct as sometimes the default delivery address in PayPal may be incorrect.
Please contact us for extra assistance or further questions about delivery.